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Á¦¸ñ: °¥¸±·¹¿À ´º½º- Korean Airlines (KE) ÀÇ Refund Cancel °¡´É ¾È³»
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2015³â 4¿ù 20ÀÏ ºÎ·Î Korean Airlines (KE) ¿¡ ´ëÇÏ¿© Refund Cancel ±â´ÉÀÌ °¡´ÉÇÏ°Ô µÇ¾ú½À´Ï´Ù.
¾Æ·¡ ³»¿ëÀ» È®ÀÎÇÏ½Ã¾î ¹ß±Ç ½Ã Âü°íÇÏ¿© Áֽñ⠹ٶó¸ç, °¥¸±·¹¿À¸¦ ÅëÇÑ ¸¹Àº ¿¹¾à ¹× ¹ß±Ç ºÎŹµå¸³´Ï´Ù.
Reissue Void °¡´É Ç×°ø»ç (ÃÑ 42°³ Ç×°ø»ç)
AA/AF/AT/AY/BA/BI/BR/CI/CX/DL/ET/EY/GF/JJ/K6/ KC/KE/KL/KQ/LA/LH/MK/NH/OS/OK/
PG/PR/QF/QR/RJ/SA/SK/SU/TG/TP/TK/UA/US/UX/VN/WY/9W
Refund Cancel °¡´É Ç×°ø»ç (ÃÑ 32°³ Ç×°ø»ç)
AA/AF/AY/BA/BI/CI/DL/ET/GF/K6/KC/KE/ LA/LH/MK/NH/OK/OS/PG/PR/QF/QR/SA/SK/SU/
TG/TK/TP/UA/US/VN/WY
- ¾Æ ·¡-
1. Reissue Void
*¾È³»»çÇ×
- ´çÀÏ Reissue ƼÄϸ¸ Çã¿ë
- ¹ß±Ç ¿©Çà»ç ȤÀº Çã¿ëÇÑ ÁöÁ¡¿¡¼¸¸ Çã¿ë
- ÀϺΠ»ç¿ëƼÄÏ, Àüü »ç¿ëƼÄÏ, ȯºÒƼÄÏ, Void ƼÄÏÀº Àû¿ë ºÒ°¡
- Void ÇÏ°íÀÚ ÇÏ´Â Reissue ƼÄÏÀÇ »óÅ´ OPEN ȤÀº ARPT À̾î¾ß Çϸç EXCH µÈ Original ƼÄÏÀÇ »óÅÂÄڵ尡 º¯°æµÊ
¸í·É¾î: TRVE/xxxyyyyyyyyyy
TRVE - Reissue Void ¸í·É¾î
xxx- Ç×°ø»ç ¹øÈ£ 3ÀÚ¸®
yyyyyyyyyy - ƼÄϹøÈ£ 10ÀÚ¸®
* Reissue Void ÈÄ È®ÀÎ »çÇ×
1) PNR ¿¡¼ È®ÀÎ : *HTI
2) Sales Report ¿¡¼ È®ÀÎ: HMPR
* ÁÖÀÇ»çÇ×
- New ƼÄÏÀÇ »óÅÂÄÚµå´Â VOID µÇ¸ç, Original ƼÄÏÀº OPEN »óÅ·Πº¯°æ
- ÇØ´ç ¸í·É¾î »ç¿ë ÈÄ ¾Æ¹« ¹ÝÀÀÀÌ ¾ø´Â °æ¿ì µ¿ÀÏ ¸í·É¾î ¹Ýº¹ »ç¿ë
- Void ƼÄÏÀÇ New ƼÄÏ¿¡ ´ëÇؼ´Â Support Document (Agent Coupon, Receipt) Ãâ·Â ¾ÈµÊ
2. Refund Cancel
*¾È³»»çÇ×
- ´çÀÏ Refund ƼÄϸ¸ Çã¿ë
- ¹ß±Ç ¿©Çà»ç ȤÀº Çã¿ëÇÑ ÁöÁ¡¿¡¼¸¸ Çã¿ë
- Àüü »ç¿ë ȤÀº Void µÈ ƼÄÏÀº ºÒ°¡
- ƼÄÏ Áß ÃÖ¼Ò 1°³ ÀÌ»ó ¼¼±×ÀÇ RFND ƼÄÏ¿¡¼¸¸ Çã¿ë
¸í·É¾î: TRNCxxxyyyyyyyyyy
TRNC- Refund Cancel ¸í·É¾î
xxx- Ç×°ø»ç ¹øÈ£ 3ÀÚ¸®
yyyyyyyyyy- ƼÄϹøÈ£ 10ÀÚ¸®
*Refund Cancel ÈÄ È®ÀÎ »çÇ×
1) PNR ¿¡¼ È®ÀÎ: *HTI
2) Sales Report ¿¡¼ È®ÀÎ: HMPR
*ÁÖÀÇ»çÇ×
- ÇØ´ç ƼÄÏÀÇ º¯°æµÇ´Â »óÅÂÄÚµå´Â OPEN
- ÇØ´ç ¸í·É¾î »ç¿ë ÈÄ ¾Æ¹« ¹ÝÀÀÀÌ ¾ø´Â °æ¿ì µ¿ÀÏ ¸í·É¾î ¹Ýº¹»ç¿ë
- Refund Cancel ¿¡ ´ëÇÑ Notice Ãâ·Â¹° ¾øÀ½
- Refund Cancel ÀÇ ESAC ¾øÀ½
À§¿¡ °üÇÑ ¹®ÀÇ´Â Customer Support Desk (02-3210-2350, 1544-2393)·Î ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.
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