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(ÇØ°á¾È³») JL Ç×°ø StockÀÇ Codeshare FlightÀÇ Auto Refund ½Ã, RA(Refund Application) Á¢¼ö ¾È³»
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±âÁ¸ JL Stock À» ÅëÇØ ¹ß±ÇÇÑ Æ¼ÄÏ Áß Codeshare FlightÀÌ ÀÖ´Â °æ¿ì, Ticket Status ¸¸ "RFND"·Î º¯°æÀÌ µÇ°í,

Sales Report
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3¿ù 16ÀÏ (±Ý) ºÎ·Î ÇØ°áÀÌ µÇ¾ú½À´Ï´Ù.

ÇØ´ç °Ç °ü·ÃÇÏ¿© ºÒÆí µå¸° Á¡ »ç°ú µå¸®¸ç, ¾ÕÀ¸·Î´Â ±âÁ¸ ¹æ½Ä´ë·Î R-manager ÀÇ "Auto Refund" ¸¦ ÅëÇØ È¯ºÒÇÏ¿© Áֽñâ

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¾È³çÇϼ¼¿ä. °¥¸±·¹¿À¿¡¼­ ¾Ë·Á µå¸³´Ï´Ù.
ÇöÀç JLÇ×°øÀÇ Codeshare Flight¿¡ ´ëÇؼ­µµ Auto Refund ½Ã, ¾Æ·¡¿Í µ¿ÀÏÇÏ°Ô ¿¡·¯°¡ ¹ß»ýµÇ°í ÀÖÀ¸´Ï,
Codeshare FlightÀÌ ÀÖ´Â °æ¿ì, Auto Refund¸¦ ÁøÇàÇÏÁö ¸¶½Ã°í, RA ȯºÒÇÏ¿© Áֽñ⠹ٶø´Ï´Ù.
ºÒÆíÀ» µå·Á Á˼ÛÇÕ´Ï´Ù.




¼ö½Å: Àü °¥¸±·¹¿À »ç¿ë ´ë¸®Á¡
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Á¦¸ñ: °¥¸±·¹¿À ´º½º - JL Ç×°ø StockÀÇ JL+AY ¿©Á¤ Auto Refund ½Ã, RA(Refund Application) Á¢¼ö ¾È³»
ÂüÁ¶: www.galileo.co.kr          http://web.galileo.co.kr


¾È³çÇϼ¼¿ä. °¥¸±·¹¿À¿¡¼­ ¾Ë·Áµå¸³´Ï´Ù.

ÀϺ»Ç×°øÀÇ Migration ÀÌ ÈÄ, JL StockÀ» ÅëÇØ ¹ß±ÇÇÑ Æ¼ÄÏ Áß JL + AY °¡ °áÇÕµÈ ¿©Á¤¿¡ ´ëÇÑ Auto Refund ½Ã
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"LINK PROCESSING ERROR" ¶ó´Â ¹®±¸¿Í ÇÔ²² Ticket Status¸¸ "RFND" ·Î º¯°æÀÌ µÇ°í, Sales Report »ó¿¡´Â

ƼÄÏÀÇ È¯ºÒ Á¤º¸°¡ ¹Ý¿µÀÌ µÇ°í ÀÖÁö ¾Ê½À´Ï´Ù
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ÇØ´ç ¿©Á¤¿¡ ´ëÇÑ È¯ºÒ ½Ã¿¡´Â Ticket Status ¸¦ º¯°æÇÏÁö ¾ÊÀº
"OPEN" À» À¯ÁöÇÑ »óÅ¿¡¼­ BSP Link¸¦ ÅëÇØ,

¾Æ·¡ »çÀ¯¸¦ ±âÀçÇÏ¿© RA(Refund Application) ȯºÒ
ÇÏ¿© Áֽñ⠹ٶø´Ï´Ù.

»çÀ¯ : Due to system link error, it is not able to do the auto-refund.


ÇØ´ç ¿øÀÎÀº º»»ç¿Í È®ÀÎ ÁßÀ̸ç, ÇØ°áµÇ´Â ´ë·Î ´Ù½Ã °íÁöÇϵµ·Ï ÇÏ°Ú½À´Ï´Ù.

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¾÷¹«¿¡ ºÒÆíÀ» µå·Á Á˼ÛÇÕ´Ï´Ù.

À§¿¡ °üÇÑ ¹®ÀÇ´Â Customer Support Desk (02-3210-2350, 1544-2393)·Î ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.

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