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EMD

EMD 안내

  • 항공사별 EMD Factsheet
  • EMD-S
  • Refundable Balance EMD-S
  • EMD-A
  • EMD 매뉴얼
항공사별 EMD Factsheet
  • Jet Airways
  • American Airlines
  • AIR CANADA
  • Air France
  • Air India
  • Aero Mexico
  • Royal Air Maroc
  • AVIANCA
  • Finnair
  • British Airways
  • Eva Airways
  • COPA
  • Cathay Pacific
  • China Southern
  • Delta Air Lines
  • Emirates
  • Ethiopian Airlines
  • Etihad Airways
  • Fiji Airways
  • Hawaiian Airlines
  • Latam Brasil
  • Japan Airlines
  • Air Astana
  • AtlasGlobal
  • KLM Royal Dutch
  • Kenya Airways
  • LAN Airlines
  • Lufthansa
  • LOT
  • Malaysian Airlines
  • Air Mauritius
  • All Nippon Airway
  • Air New Zealand
  • Czech Airlines
  • MIAT - Mongolian Airlines
  • Austrian Airlines
  • Pegasus
  • Ukraine International
  • Qantas
  • QATAR AIRWAYS
  • Royal Jordanian
  • S7 Airlines
  • Singapore Airlines
  • TAP Air Portugal
  • United Airlines
  • SriLankan Airlines
  • Air Europa
Airline Name
Description of fee RFIC RFISC Method Group EMD type ICW Refund Void Exchange
Factsheet
Miscellaneous Charges D 98J Manual SVC N/A EMD-S O Y N Y
No Show Fees D 0NN Manual SVC N/A EMD-S O Y N Y
Deposits Down Payments D 997 Manual SVC N/A EMD-S N Y N Y*
Champagne I 01Y Manual SVC N/A EMD-S Y Y N Y
Arabian Adventures EMD I 01L Manual SVC N/A EMD-S N Y N Y
Emirates Holidays EMD I 01J Manual SVC N/A EMD-S N Y N Y
Refundable Balance - REFUNDABLE BALANCES D 996 Auto-generated N/A EMD-S Y Y N N
Name Correction Fee I 02G Manual SVC N/A EMD-S O N N Y
Pre-Reserved Seat Assignment A 0B5 Smartpoint SA EMD-A Y N N N
notes

1) EK EMD-S는 VOID 불가하며, VOID 원할때 EK에 요청하여 EMD Status를 Flown에서 VOID 가능 상태로 요청 후 VOID 처리 가능
2) Group Deposit Exchange는 EK Office 에서만 허용
3) EMD-S 발행 시 Service Segment(SVC) 입력 할때 날짜는 변경된 일정의 출발 날짜를 입력
4) Codeshare Flight에 EMD 발행을 지원 하지 않음
5) In Connection With (ICW) 입력 시 EK의 176 Stock 만 허용하며, 타 항공사 티켓번호 입력 시 error "ERB-AIRLINE UNABLE TO
PROCESS EMD REQUEST" 메시지가 보여짐
6) Miscellaneous Charges D/98J
(1) MISC Charges EMD will be issued in SUSP (Suspend) status. Agent is required to contact EK local office to open the status
in order for Refund/Void/Exchange transactions.
(2) MISC Service - D-98J type of EMD can be only used for services for which a specific RFIC is not available.
(3) It is mandatory for Agents to add reason for issuance in the Endorsement field.
For Example : If MISC type EMD is issued for Marhaba service, the Endorsement area should show the reason for issuance
as “EMD issued for Marhaba Services Collection”.
(4) MISC EMD can be issued for the following services until the specific RFIC is available :
- Marhaba Services Collection
- Marhaba Lounge For Four Hours
- Marhaba Lounge For Four Hours : Family Meet and Greet
7) No Show Fees D/0NN
(1) Agent creates new PNR or update the existing PNR with the new flight segment.
(2) No Show Fees EMD will be issued in FLOWN/USED status. Agent is required to contact EK local office to open the coupon
status for Refund/exchange and voiding within the time frame operation.
8) Group Deposits D/997
Group Deposit EMD can be issued againist Corporate Group Name or Individual passenger name of the Group PNR.
For the Corporate Group Name, it is required to create the name without slash and spacing.

Entry : > N.G/20HAPPYTOURS

Following are the entries to create SVC segment issued against the Corporate group name.

1G: >0SVCEKEK1DXB03NOV-NG/D/997/GROUP DEPOSIT/2000.00

(1) Group Deposit EMD can be issued only when the flight segment of the Group PNR is confirmed.
(2) Group Deposit EMD can be issued either on the active Group PNR or Passive PNR with EK RLOC.
To add the EK RLOC into the Passive PNR. Please use the following entries :
Entry : >RL.EK*ABCDEF
(3) Tour Code can be entered into the Endorsement field during EMD issuance.
For Example : EMDI/SM3/ER-TC5516509
(4) Group Desposit EMD will be issued in SUSP (Suspend) status. Agent is required to contact EK local office to open
the status for Refund/Void/Exchange transactions
(5) Once the tickets are issued for the group, Group Deposit (EMD-S) can be refunded after local EK office reverses EMD status
to Open from Suspend.
(6) Group Deposit EMDs cannot be used as FOP towards any other type of Service. EMD can only be Refunded or Voided
9) Champagne I/01Y
(1) Create a SSR SPML (champagne) request with NN status in the PNR.
(2) Once request received by EK, KK status confirmation send back to the agents.
Agents then issue the EMD and update EMD details to the PNR.
(3) EMD will be issued in FLOWN/USED status. Agent is required to contact EK local office to open the coupon status for
Refund/exchange and voiding within the time frame operation.
10) Arabian Adventures EMD I/01L & Emirates Holidays EMD I/01J
(1) EMD can be issued when PNR is already created by the agents. Exsiting process with agents.
(2) EMD will be issued in FLOWN/USED status. Agent is required to contact EK local office to open the coupon status for
Refund/exchange and voiding within the time frame operation.
11) Name Change Fee D/I/02G
Please contact EK for EMD Voiding.
Change RFIC and RFISC code from D/0L7 TO Name Correction Fee I /02G on 02MAR.
12) Pre-Reserved Seat Assignment
It is mandatory that ETKT has to be issued prior to seat request in economy class.
PNRs have to be ticketed before booking both chargeable and nonchargeable seat.
Below error will be returned if PNR is not ticketed :

VENDOR/TRANSACTION RESTRICTED - TRY LATER

When the above error response is received, the PNR will be updated with ASVC -NO- status ( *SI field).
Agent can do the below corrective action

(1) >@ALL to remove ASVC (please make sure all ASVC -NO- are removed from the PNR)
(2) >ET end transact on PNR
(3) >Issue ETKT
(4) >Proceed with booking seats

주의) 유료좌석예약 후 4시간 이내 EMD-A 발행해야 함

* 공지해 드린 EMD 관련 정보는 변경될 수 있으니, 발행 전 반드시 항공사와 재 확인 후 진행해 주시기 바랍니다.